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Customer Service
customerservice@safeathomestores.com
Phone: 650-943-1370
Suggest a product for our catalog
info@safeathomestores.com
Corporate officesOur corporate offices are in Mountain View, California.
650-943-1370
Elna Tymes, President
Refunds and Exchanges
If a product is found unsatisfactory within 30 days of receipt, a product that is not consumed (such as test strips) can be returned for a full refund, excluding shipping and handling charges. Consumables may not be
returned.
To return merchandise to SafeAtHomeStores, be sure to include with your return a copy of your invoice, a detailed reason why you are sending back the product(s), and whether you are requesting a refund, an in-store credit, or an exchange. Please note that SafeAtHomeStores will issue refunds, in-store credits, or exchanges, only in accordance with the return policy outlined above.
If you are uncertain whether your product is returnable, contact our Customer Service Department by phone or email. One of our representatives will be happy to assist you.
If you do not still have a copy of your invoice then you may include your name, order number, and the email address under which your account is registered. If you are unable to provide this information, or a copy of your invoice, then contact our Customer Service Department by phone or
email. One of our representatives will be happy to assist you.
SafeAtHomeStores Customer Service
info@safeathomestores.com
Phone: 650-943-1370
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